FAQ's
Yes, to secure your event date, we require a 30% non‑refundable deposit at booking. The remaining 70% balance is due the day before your event.
Do you require a deposit?
Yes, we offer both Grab & Go (pickup) and Full Installation services.
Grab & Go: Decor is pre‑assembled for easy pickup with setup guidance.
Delivery & Installation: We arrive on‑site to professionally install your décor.
Do you offer pickup or delivery only?
Fill out our Get a Quote form with your event details (date, location, event type, budget, and décor ideas). We’ll respond within 24 hours with pricing and next steps.
How do I get a quote?
We recommend booking 4–6 weeks before your event to secure your date and allow time for a design consultation. Larger or weekend events may fill up earlier. Last‑minute requests may be possible depending on availability.
How far in advance should I book?
What areas do you serve?
We serve Sienna, Stafford, Sugar Land, Houston, and surrounding areas. If you’re outside our standard service zone, reach out, we may still be able to help!
Most installations are designed to last throughout your event. Outdoor longevity can be influenced by heat, wind, and sharp surfaces. We use high‑quality balloons and professional techniques to maximize durability.
Will my balloons last all day?
Yes, for any element that floats (like jumbo balloons or floating bouquets). Other décor pieces may use air depending on the design.
Do you use helium?
Yes! Our designs are made to be photogenic and Instagram‑ready, perfect for photo backdrops, entrance pieces, and branded moments.
Can I use your balloons for photos?
Outdoor events are welcome! We just ask you tell us about weather conditions, surface types, and any venue restrictions so we can plan accordingly. Some designs may require additional anchoring or alternative materials.
What if my event is outdoors?
Can you match my party theme/colors?
Absolutely. We can customize decor to match your theme, color palette, and vision. You’ll receive a design proposal with color options and a visual mockup before final approval.
Yes, to secure your event date, we require a 30% non‑refundable deposit at booking. The remaining 70% balance is due the day before your event.
Do you require a deposit?
Delivery may be included depending on the service and location. For custom installs, delivery and setup are typically part of the final price. For Grab & Go, delivery is available as an option.
Is delivery included in pricing?
Safety is a priority. We secure all installations with proper anchoring and follow venue rules to protect guests, décor, and surfaces. For outdoor installations, we use weights, stakes, or structural supports as needed.
What safety measures do you take with installations?
We monitor weather closely for outdoor setups. If there’s a risk of rain or extreme heat that could harm the décor, we’ll coordinate with you on backup plans or alternate placement.
What happens if it rains or the weather changes?
Absolutely. We love working with brands, from logo backdrops to themed event décor. Just let us know your goals and branding guidelines.
Can you create branded installations for businesses or corporate events?
Can you customize my quote based on my budget?
Yes! We try to be flexible and can suggest décor options that fit your budget without compromising impact.
Deposits are non‑refundable. Please contact us as soon as possible if you need to reschedule. We’ll do our best to accommodate based on availability.